Masks, multifunctional headwear, puzzles, books, calendars, earrings, ornaments, sale, & discontinued items are a final sale. Other items may be exchanged or returned with 14 days of purchase, as long items are in original condition & packaging and are accompanied by the original or gift receipt. Refunds will be issued back to the original payment form, on the original card.
Original shipping and handling charges are non-refundable and return shipping will be the responsibility of the customer. We recommend return shipping to be insured and to have a tracking number.
Customers outside of Canada who wish to return merchandise MUST mark on the package that the items are a merchandise return on the customs form so we are not charged duty.